Frequently Asked Questions
Everything you need to know about bringing William Wood luxury into your home.
What is the standard delivery timeframe for large furniture items?
Most of our handcrafted furniture and mirrors are delivered within 7-14 business days. Our specialist white-glove courier team will contact you directly to schedule a specific delivery window that suits your schedule.
Do you offer international shipping?
Currently, we ship to the mainland UK and select European destinations. Shipping costs and timelines vary by location; please enter your address at checkout for a real-time shipping quote.
What is your return policy for home decor?
We offer a 30-day peace of mind return policy. If you are not completely satisfied with your purchase, you can return the item in its original packaging for a full refund, minus any applicable collection fees.
Are your mirrors suitable for bathroom use?
Many of our mirrors are designed with moisture-resistant backing, making them suitable for bathrooms. However, we recommend checking the specific product description for 'Bathroom Safe' certification before installation.
What payment methods do you accept?
We accept all major credit and debit cards, including Visa, Mastercard, and American Express. We also offer flexible financing options through Klarna and Clearpay to help you spread the cost of your purchase.
How do I care for my William Wood wooden furniture?
To maintain the beauty of your furniture, we recommend using a soft, dry microfiber cloth for dusting. Avoid harsh chemicals or direct sunlight, which can cause the natural wood finish to fade or crack over time.